Latest News

  • Our office opening hours for our Western Way office are

    10 am – 12 noon and 2.30 pm – 4.30pm.

     

     

Tenant Annual Report 2026

Priorities for 2026/27

Great services

  • Listen to residents through surveys, consultations and events
  • Improve support to help residents keep their homes
  • Work with local organisations to provide better support and services
  • Review our out-of-hours service and improve how we handle complaints
  • Support residents to influence decisions through the Resident Engagement Panel

Great business

  • Use better information to understand residents’ needs and improve services
  • Introduce new systems to help us manage homes, repairs and neighbourhoods
  • Make sure we protect personal information and keep it accurate
  • Plan ahead so we can invest wisely and provide value for money
  • Look for additional funding to support our plans

Great places

  • Continue improving homes to keep them safe, warm and affordable to run
  • Invest in kitchens, bathrooms and other home improvements
  • Support community projects that bring people together
  • Reduce our environmental impact and find greener ways of working

Great people

  • Invest in training and development for our employees
  • Build an inclusive workplace where everyone can thrive
  • Make sure employees have the skills needed to deliver great services

Interested in joining our team?

Visit our website to view current vacancies and find out how you could help make a difference in our communities.

Get in touch

If you’ve read our annual report and want to get in touch with us then please do through the channels below.

Cornerstone House, Western Way, Exeter, EX1 1AL
Telephone: 01392 273462
Email: mail@cornerstonehousing.net