We’re currently carrying out condition surveys in your homes. These surveys are an important part of how Cornerstone plans repairs, upgrades, and improvements to ensure your home stays safe, warm, and well-maintained.

What Is a Home Condition Survey?
It’s a detailed inspection of your home carried out by one of our approved contractors. The survey helps us understand:

• What repairs may be needed now or in the near future
• What improvements could help make your home more energy-efficient
• How we can plan upgrades like kitchens, bathrooms, windows, and heating systems

Who’s Carrying Out the Surveys?
We’re working with trusted contractors who are trained to carry out these inspections professionally and respectfully. Each contractor will carry ID and should introduce themselves clearly when they arrive.
If you’d like to know which contractor is visiting your area, or have any concerns, please contact us.

Why It Matters
These surveys help us:

• Keep your home safe and up to standard
• Plan future works more effectively
• Make sure we’re investing in the right areas
• Support our Greener Ways Strategy by identifying energy-saving opportunities

Please don’t let anyone in who can’t show you the correct ID or who you feel worried about. Ask them to wait, call us and we will let you know if they are working with Cornerstone or not.