A Year of Listening, Improving, and Building Together

We’re proud to share our latest Annual Report 2025 which highlights everything we’ve achieved together over the last financial year and what we’re planning for the future.

What’s Inside?
You Said, We Did – See how your feedback has shaped our services.
Resident Satisfaction – Find out how we’re performing and where we’re improving.
Repairs and Improvements – Find out what we have spent your rent money on.
Community Support – Learn about the help available, from financial advice to wellbeing services.
Resident Engagement Panel – What the panel has been working on over the year.

Why This Matters
This report isn’t just about numbers it’s about people. It’s about listening to your experiences, acting on your concerns, and celebrating the progress we’ve made together. Whether it’s improving communication, supporting residents in hardship, or planting trees for wildlife, every step is part of our commitment to being a kind, responsible landlord.

We’d love to hear what you think. If you’d like to join our Resident Engagement Panel, take part in future consultations, or share your views, please get in touch.