Members of the Board and Resident Engagement Panel recently visited neighbourhoods across our communities to meet residents and see first-hand the services and improvements being delivered.

The tour included visits to housing schemes, community spaces and areas where improvement works have recently been completed or are planned. Board and Panel members met residents and colleagues, helping them gain a better understanding of the experiences of people who live and work in our communities.

Listening directly to residents helps ensure that feedback remains at the heart of decision-making. Discussions focused on housing services, neighbourhood improvements, resident priorities and opportunities to strengthen local communities.

The Board was pleased to see examples of successful partnership working and the commitment of colleagues who support residents every day.

Thank you to everyone who took the time to speak with Board and Resident Engagement Panel members during the tour. Your feedback helps shape future plans and supports the continued improvement of our services.

We will be publishing outcomes of the tour shortly.